The Maine Department of Education is working quickly to resolve reported issues that School Administrative Units (SAU) are experiencing in uploading and validating October 1 student enrollment counts in the Synergy State Edition Student System. The Department understands your frustration and concern, and we apologize for any inconvenience these issues have caused. Please be advised that Department staff members are on hand to work with SAUs to ensure the data is as accurate as possible as the October 31st deadline approaches.
The upload period has been extended from October 16 to October 23, however, due to a very strict timeline for receiving the data to use for subsidy calculations, the Department is unable to offer time extensions to certify your October 1 enrollment. Therefore, changes to data will automatically refresh the EPS reports up until October 23rd, after that point in time, any changes will require a manual refresh. Enrollment certification reports cannot be submitted until October 24th, but are still due by October 31st.
A significant number of SAUs have not uploaded any student enrollment and program data into the new Synergy student information system. Please upload your data right away so that we are able to help ensure the data is correct before the deadline for correcting data has passed. Special Education data that was loaded prior to 1PM, Friday, October 6, 2017 will need to be re-uploaded due to technical issues with this data. We apologize for this extra work.
Please refer to the quick reference guide for uploading student enrollment counts to Synergy. If you have further questions, if you are not sure how to upload or enter your data, or if you need access to Synergy or NEO, please contact the helpdesk at firstname.lastname@example.org or at 624-6896.