Scheduled System Upgrade: NEO Unavailable from 3pm on 5/15 through 5/17  

As part of a scheduled outage, NEO will not be available to users starting at 3pm on Friday May 15th to allow the Department to complete a system upgrade to new servers. NEO will be back and open for business on Monday morning, May 18th.

For questions or concerns, please contact Katherine Warren, Education Data Systems Manager at Maine Department of Education

Get to Know the DOE Team: Meet Katherine Warren

Maine DOE Team member Katherine Warren is being highlighted this week as part of  the Get to Know the DOE Team campaign. Learn a little more about Katherine in the brief question and answer below.

What are your roles with DOE?

I am the Education Data Systems Manager. As EDSM I am a member of the School Finance and Operations Team and the Data Team. I oversee the operations of our MEDMS Help Desk, our Quality Assurance Staff and our education data systems, primarily NEO & Synergy, but also other systems DOE has that use the data we collect form our schools.  In addition to that I manage DOE’s relationship with our DOE OIT (Office of Information Technology) Application Development group and our Student Information Systems vendors. It is my responsibility to prioritize the IT work being done for the Department and to see that our data systems are meeting the needs of the Department.

What do you like best about your job?

My favorite aspect of my job is getting things to “run right”. 😊 I am really happy to combine my experience with information systems with my passion for education. Prior to joining DOE I spent 20 years as the School Business manager for RSU 8 – Vinalhaven.

I love the opportunity to support and design systems that support us working together for families, schools & communities and the most responsible and effective use of taxpayer dollars. It’s also amazingly fun to get to join folks here at DOE that I have worked with from the field for all these years. I really enjoy having the chance to interact with all different teams across DOE and OIT and to work with so many other people to align all of our work.

How or why did you decide on this career?

Education is the thing that, if you do it right for people, it will  bubble up positively through every other aspect of our lives, our families, communities, culture & world so I am grateful for the opportunity to be involved in changing the world for good every day and supporting people who are doing the same thing (and no I’m not exaggerating 😊 my team will tell you I really AM that much of an optimist !)

I began my career as a Deposit Operations manager for KeyCorp here in Augusta and had the opportunity to do a great deal of project management, business analysis, and call center-customer service work. After that I spent a short time as the Admissions, Billing and Switchboard Operations Manager for Franklin Memorial Hospital in Farmington. When my family and I moved to Vinalhaven in 1998, during the Ice Storm 😊, they were looking for a School Business Manager and my career in education began. I come from a family of teachers, and married to one, so Education has always been the “family business”. For 15 years I got to go to school everyday with my husband and both my kids!

What do you like to do outside of work for fun?

I love to spend as much time as possible with my kids and my family and friends, reading good books, enjoying good food, and making music. I have been involved in choral singing my whole life and always enjoy the opportunity to make music and enjoy music in as many ways as possible. I also love to explore, not necessarily far away, to see new things, follow new roads, try new foods or new experiences and just learn new stuff.

MEDIA RELEASE: Maine Teachers to Host New Educational Program Called “The Learning Space” on Maine Public Television

Maine Public, the Maine Department of Education, and Educate Maine have joined forces to create original, educational programming for grade school students in Grades 3 to 5.

Dedicated teachers from across Maine have developed original video lessons, pulling content from their own lesson plans and sources to provide exceptional learning opportunities for Maine students.

The Learning Space will be broadcast on Maine Public Television at 12:30 p.m. each weekday starting on Monday, April 27. As more episodes are developed, the broadcast schedule will expand to run from Noon to 1:00. Episodes of The Learning Space will be archived for later viewing on numerous platforms online including on The Learning Space will air through the spring to mid-June.

This project would not be possible without the help from these valued partners:

  • MSMA: Maine School Management Association
  • MCLA:  Maine Curriculum Leaders Association
  • MSTOYA: Maine State Teachers of the Year Association
  • NBCTs of Maine: National Board Certified Teachers of Maine
  • MEA: Maine Education Association
  • MPA: Maine Principals Association
  • MADSEC: Maine Administration of Services for Children with Disabilities

Important Reminder: Due Date Approaches for Quarter 2 (Q2) Attendance, Behavior, Bullying, and Truancy Data Review

The Department of Education offers quarterly windows for districts to review, for accuracy and comprehensiveness, the data that has been entered and reported to us. It is our hope that review of this data on a more regular basis will save district personnel time and work at the end of the year, and that it will provide time for analysis and to make any necessary corrections.

The certification period for Quarter 2 (Q2), which includes attendance, behavior, bullying, and truancy, opens January 1st.  Review and certification are required by January 15th. Superintendent certification is required for all quarterly reports.

Attendance data certification can be found here, and guidance on reporting attendance can be found here.

Behavior data certification can be found here, and guidance on reporting behavior can be found here.

Bullying data certification can be found here, and guidance on what constitutes a reported incident of bullying can be found here.

Truancy data certification can be found here, and guidance on reporting truancy can be found here.

If you have difficulties navigating to Synergy or NEO, please call the Helpdesk at 624-6896 or email at

All due dates for reports are listed on the MDOE reporting calendar. All quarterly reports are based on the following months:

  • Quarter Two (Q2) – As of Jan 1 (to include Oct through Dec) – due Jan 15
  • Quarter Three (Q3) – As of April 1 (to include Jan through March) – due April 15
  • Quarter Four (Q4)– As of July 1 (to include Apr through June) – due July 15
  • Quarter One (Q1)– As of Oct 1 (to include July, August, Sept) – due Oct 15


New Webinar: Quarterly Attendance Reporting -FAQs and Common Errors

To assist those who are responsible for the important task of reporting quarterly attendance data to the Maine Department of Education, the DOE Data Team will be holding a webinar on Monday January 6th, from 11am to 12pm.

This webinar will be an open session for the DOE and the districts to discuss quarterly attendance reporting. We will review frequently asked questions and common data issues found during previous reporting periods.  This is also an opportunity for districts to ask any questions, provide comments, and voice concerns regarding the quarterly attendance reporting process.

To register for the webinar, please click the following registration link and fill out the appropriate fields.

For assistance or more information, contact us at: or (207)624-6896.