Recently, many districts received an invoice to cover the cost of broken and damaged devices from the 2016 Refresh of MLTI devices.
Understanding the difficulty that districts face in paying unanticipated invoices that arrive in the middle of a school year, the Department has been working to identify solutions to alleviate the financial burden on school districts.
As a result of this review, the Department eliminated the costs to districts for all affected districts for broken and damaged devices. This does not include the costs for missing devices, which are still the responsibility of the district.
In the future, the Department will work with districts to find strategies to ensure that devices are maintained in good working order and that districts have sufficient notice of any costs that might be incurred. We understand that this recent series of events has not reflected the high level of support that you have come to expect from MLTI and we will work to re-earn your confidence.
If you have questions, please contact the MLTI Office at 624-6834.