Update about the launch of Synergy and Student Reports in NEO

As many of you are aware, the Maine Department of Education is in the process of launching a new student information system called Synergy, and also moving the reports formerly located in Infinite Campus into NEO Student Reports

As we diligently work through the development of the many new processes necessary to make these much-needed upgrades, we have run into some unexpected delays that are often inevitable when taking on such extensive system changes.

While previous communications stated that systems would be production ready in mid-August, the systems will not be fully functional in this time frame.

There is much work going on behind the scenes to get things ready in an accurate and timely manner. Please stay tuned to future Maine DOE Newsroom communications via the Maine DOE Update for further updates about the launch.

Once the system has launched, superintendents will receive login and password information for those they requested to have access to Synergy. NEO access does not need to be updated at this time.

In the meantime, please keep your local student information systems up to date and make sure to direct your system vendor to the upload files located on the help desk.

If you have any questions please contact Maine Department of Education, Data Systems Helpdesk at MEDMS.helpdesk@maine.gov or 207-624-6896.