Synergy technical issues resolved

The Department has resolved a technical issue with the upload functionality for special education data in the Synergy State Edition Student System. 

To solve this issue, it was necessary to delete all special education data that had been uploaded prior to 1:00pm on Friday, October 6, 2017. If you have uploaded your special education data prior to this date/time, it will be necessary for you to upload the data again. 

In addition, another system error, pre-population of prior services and an exit date, has been corrected.

If you have already uploaded special education data and need to re-upload as a result of this technical issue, please be sure you are uploading new special education student information and changes to existing special education students rather than starting new. If you re-upload data exactly as it has been uploaded previously, you will receive an error message. 

Note: Please see a recent priority notice that relates to Synergy uploads.

For further information and questions, please contact the Data Help Desk at 207-624-6896 or