Certificates and Fingerprint Clearance Cards are now paperless

Certificates and Fingerprint Clearance Cards will now be available in a paperless form through the NEO Portal. As part of the streamline process for launching the new online certification system and to promote a more secure environment with less manual process and excess paper, certificates and fingerprint clearance cards will no longer be mailed to applicants.

Applicants and school districts can visit the NEO portal to confirm and check the status of credentials. Additionally, applicants can log in and print their status if necessary.

Here is a direct link to the NEO Portal where status can be checked. This page can also be accessed from the Certification webpage under, “What is my Status”, the “Check Application Status” link on the Certification home page, or on the “Authority, Forms and FAQs” page.

If you have questions regarding this change in process or recent enhancements to the website, please contact Stephanie Fyfe, Education Team Coordinator at stephanie.fyfe@maine.gov